Troubleshooting

The following information highlights situations that may require additional consideration.

Files on Networks

 

NOTE: Due to changes in technology dependencies, Energy Exemplar will no longer be able to include the Project Scheduler tool in Aurora after Aurora version 15.0.

The Project Scheduler depends on network communication technologies no longer available in Microsoft's .NET SDK versions. It will continue to function in Aurora version 15.0 and prior. However, it will not be included in future Aurora releases because it no longer has the required network support.

If you need to automate simulations across multiple machines, Aurora has a robust API that executes multiple projects using PLEXOS Cloud. Please contact us to learn more.

In environments where projects are located on network shares, several additional settings must take place for the Host service to operate correctly:

  1. Enable the "Use UNC" paths when selecting files via the File menu > Options form.  
  2. The Host must be set to run under an account that:

a) has access to the network share where the files are located, and

b) has the proper permissions to access the files/folders for the Host and can create new ports via the Net.TCP Port Sharing service.

The quickest solution would be to create a domain account in the Windows Active Directory domain that has both administrative privileges on the local machine as well as read/write access to the specific network shares.  

After the account is created, the Host service must be set to run as this new account (via Log On As under the Service Properties window).

See also the Project Scheduler Setup & FAQs for additional information, such as:

Q:  What are some best practices to avoid errors when using the Project Scheduler?

Q: What should I do if I cannot add a remote Host?

Q: Where is the Project Schedule stored?

Q: Where is the Host database stored? 

 

> Productivity Tools

 Scheduler

 Troubleshooting


For further assistance, please contact Aurora Support.

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