Troubleshooting
The following information highlights situations that may require additional consideration.
Files on Networks
In environments where projects are located on network shares, several additional settings must take place for the Host service to operate correctly:
- Enable the "Use UNC" paths when selecting files via the File menu > Options form.
- The Host must be set to run under an account that:
a) has access to the network share where the files are located, and
b) has the proper permissions to access the files/folders for the Host and can create new ports via the Net.TCP Port Sharing service.
The quickest solution would be to create a domain account in the Windows Active Directory domain that has both administrative privileges on the local machine as well as read/write access to the specific network shares.
After the account is created, the Host service must be set to run as this new account (via Log On As under the Service Properties window).
See also the Project Scheduler Setup & FAQs for additional information, such as:
Q: What are some best practices to avoid errors when using the Project Scheduler?
Q: What should I do if I cannot add a remote Host?
Q: Where is the Project Schedule stored?
Q: Where is the Host database stored?
Productivity Tools
Scheduler
